Privacy Policy

1. Introduction

Isar Systems (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.isarsystems.com and use our services, in accordance with applicable Indian data protection laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, and other identifiers you provide via forms, emails, or phone calls.
• Sensitive Personal Data: Passwords, financial information (such as bank account or payment details), health information, biometric data, etc., only if required for specific services and with your explicit consent.
• Technical Data: IP address, browser type, device information, operating system, and usage data collected automatically when you interact with our website.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze website usage.

3. Purpose of Collection and Use

We collect and use your information for the following purposes:

• To provide and improve our services, including software development, consulting, and IT solutions.
• To respond to your inquiries and provide customer support.
• To process transactions and manage your account.
• To send you updates, newsletters, and marketing communications (with your consent).
• To comply with legal obligations and enforce our terms and policies.
• For analytics, research, and website security.

4. Disclosure of Information

We may disclose your information in the following circumstances:

• Service Providers: To trusted third parties who assist us in operating our website and providing services, subject to confidentiality agreements.
• Legal Requirements: If required by law, regulation, or legal process, or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, with appropriate safeguards.

We do not sell or rent your personal information to third parties.

5. Data Security

We implement reasonable security practices and procedures, including managerial, technical, operational, and physical safeguards, to protect your personal and sensitive data from unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.

7. Your Rights

You have the right to:

To exercise these rights, please contact us using the details below.

8. Cookies

Our website uses cookies to enhance user experience and collect analytics data. You can manage your cookie preferences through your browser settings. For more information, refer to our Cookie Policy.

9. Grievance Officer

In compliance with Indian law, we have appointed a Grievance Officer to address your concerns regarding data privacy and protection.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Please review this policy periodically.

11.Contact Information

If you have any questions or concerns about these Terms, please contact us at: India Office:

This Privacy Policy is designed to comply with Indian legal requirements and best practices for IT and digital service providers